My HLS Video Stops Playing

[Henry.G]

I am trying to add an HTTP Live Streaming (HLS) video to one of my screens.

Just to test I am using this URL:http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8

It runs for a while but eventually gets to a state where the video stops. Looks like I have to reboot the A540 to recover.

Any thoughts?

[Cilutions Support]

Can you look at the log file which reports on all player activity?

See: http://www.cilutions.com/forums/viewtopic.php?f=11&t=115

[Henry.G]

My /PVR/pdreceiver/log_epg.txt file keeps reporting this:

08/17/2012 15:35:03.330:>> "http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8", VPID=0,APID=0,OVERFLOWS=0,UNDERFLOWS=478
08/17/2012 15:35:19.251:Video buffer level is not changing, restarting.
08/17/2012 15:35:19.351:<< "http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8", OVERFLOWS=0,UNDERFLOWS=478
08/17/2012 15:35:19.363:Tried to start controller for "src=http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8", but failed

08/17/2012 15:35:19.364:>> "http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8", VPID=0,APID=0,OVERFLOWS=0,UNDERFLOWS=478
08/17/2012 15:35:35.285:Video buffer level is not changing, restarting.
08/17/2012 15:35:35.389:<< "http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8", OVERFLOWS=0,UNDERFLOWS=478
08/17/2012 15:35:35.402:Tried to start controller for "src=http://xtv8vailx.api.channel.livestream.com/3.0/playlist.m3u8", but failed

[Cilutions Support]

It turns out that this can occur after many hundreds of HLS video asset restarts. It requires an STB reboot to recover. Amino has been notified of this condition and a fix will be supplied in an upcoming release, but is not available now.

So if you have an HLS video asset which restarts a great deal (for example, a screenlist with two 60 second screens which play in a loop where one or both of the screens contains an HLS video asset - hence it restarts frequently) this fatal HLS failure can occur after a day or so. Factor this limitation into your screen design until a fix has been published.